NHTSA Data Explorer

Kia Soul EV

Data refreshed July 19, 2026

Select a model year to filter results to that year of the Kia Soul EV.

Complaints

5,478

Active records

Recalls

5

Active records

TSBs

103

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

18

Injuries

262

Crashes

272

Fires

319

Top reported issues — Kia Soul EV

Click a category to expand its values.

Operating state

1,719

Reporting mechanism

1,476

Noise

1,412

Engine behavior

1,349

Condition issue

1,274

Fluid issue

1,184

Performance issue

1,141

Thermal issue

705

Vibration/harshness

357

Lighting behavior

332

Steering behavior

269

Safety restraint issue

240

Electrical issue

219

Transmission/drivetrain behavior

213

Starting behavior

182

Safety restraint behavior

180

Braking behavior

174

Smell

159

Driver assistance issue

155

Powering on/off behavior

114

Recent change

104

Access/entry issue

67

Ride/handling behavior

56

Infotainment behavior

44

HVAC behavior

23

Electrified system issue

14

Wiper/washer behavior

12

Communication/network issue

7

Charging behavior

5

Recent filings

The 10 most recent filings for each type.

2020 KIA SOUL

Filed Jul 16, 2026


Vehicle has 22000 miles and has a major/excessive oil consumption and engine failure. Exhaust camshaft (broken pin) Exhaust CVVT (broken pin) These components breaking caused the vehicle to stall and completely shut the vehicle down while driving 70 MPH on the freeway. The vehicle was inspected by a Kia certified mechanic and mentioned this is a well known concern. The only indicator that there was an issue was an engine light which gave a code representative of a faulty senor, not a major…

2021 KIA SOUL

Filed Jul 16, 2026


Noise while driving and over bumps and steering

2020 KIA SOUL

Filed Jul 15, 2026


On XXX my family and I were heading home from a family vacation. My engine burned through the oil that was put in my car on XXX. No low oil pressure light came on and there was no warning my vehicle had problems with the oil. We took our car to a Kia dealership in [XXX] and that’s when I was informed that my engine was burning oil. We had no prior knowledge that there was a problem. The service guy we were working with admitted that this issue was due to the fault engines from Kia and submitted…

2019 KIA SOUL

Filed Jul 15, 2026


I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The repeated thefts created a significant safety risk, financial loss, and left me without reliable transportation. I am concerned the vehicle’s…

2020 KIA SOUL

Filed Jul 15, 2026


Jeff Smith Kia in Perry was doing the maintenance they went out of business Kia Hutchinson I told several employees more than once that I was having problems the car would slowly shut down and cut off start then stop on the hey I had to call tow trucks have rentals there was a chainsaw sound underneath had to constantly place oil in the car Kia Never contacted me about a recall the dealerships never communicated recalls on the engine and oil burning they placed me and my grandchildren at risk…

2016 KIA SOUL

Filed Jul 15, 2026


The contact owns a 2016 Kia Soul. The contact stated that while the vehicle was parked, it was started, and there was smoke coming from the engine compartment. The vehicle was turned off to stop the smoking. The check engine warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under…

2019 KIA SOUL

Filed Jul 14, 2026


I was driving through a busy intersection when the vehicle stopped accelerating causing risk to myself and other drivers. I was able to get the vehicle through the intersection and pulled over. I turned the vehicle off and it would not restart. I had the vehicle towed to my local independent service center where a diagnostic was performed. It was found to be engine failure due to the connecting rod to the pistons. It resulted in a loud rod knock and white smoke from the engine. There were no…

2024 KIA SOUL

Filed Jul 14, 2026


The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.

2017 KIA SOUL

Filed Jul 13, 2026


The engine has structural manufacturer defect causing extreme internal engine oil consumption with zero external leaks, creating a severe risk of sudden oil starvation catastrophic mechanical engine failure. The severe oil consumption problem was confirmed by a certified national corporate service center (Firestone Auto Care). An intermittent P0420 catalytic converter warning is actively appearing on the dashboard, which is a documented consequence of internal engine oil burning. When…

2012 KIA SOUL

Filed Jul 13, 2026


The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started, and the check engine warning light was off. The vehicle was taken to the dealer, where the contact was informed that the recall…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 19, 2026. Refreshed nightly.